This Privacy Policy describes how House of Bothania (together with its affiliated companies – “bothania.com”, “we”, “our” or “us”) collects, stores, uses and discloses the following categories of personal data. House of Bothania operates the www.houseofbothania.com website (the “Service”). We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our service to you.

House of Bothania takes privacy and security concerns seriously and it is important to us to ensure your personal data is protected. Our privacy policy sets out how and why we collect, store, process and share your personal data.

Our privacy policy informs you about your rights in relation to the personal data you share with us.

House of Bothania collects, stores, processes and shares your personal data in accordance with applicable data protection law.

House of Bothania’s privacy policy will be updated continuously, so please keep updated with the latest version of our privacy policy when shopping at House of Bothania.

Types of data collected:

House of Bothania collects information about you when you actively submit information to www.houseofbothania.com, subscribe to the newsletter, place an order, participate in competitions and/or participate in other activities on the website. 

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). 

Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

When submitting information, you will always be informed whether the input is voluntary or a requirement for the implementation of the desired action, such as completing a transaction in our webshop.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings.

Abandoned Cart Emails

We will use your data to suggest products or offers based on your purchase history, the products you view when you browse our platforms, the products you leave in your cart when you do not finish the purchase process, or the profile you create on our website. Your data may also be used for other marketing and advertising purposes. These suggestions can come to you through push notifications, banners, or to your email using the abandoned cart feature.

USE OF DATA

House of Bothania uses the collected data for various purposes:

• Fulfillment of an order
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
• To send transactional cart abandonment messages

Improvement of our services, marketing and communication:

• Statistics and analysis of traffic at www.houseofbothania.com
• Other marketing measures

GDPR

If you are from the European Economic Area (EEA), Bothania legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Bothania may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

RETENTION OF DATA

House of Bothania will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

House of Bothania will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

 

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

communicate@housebothania.com

Last updated: November, 2022

Cookies

COOKIE POLICY

House of Bothania (“us”, “we”, or “our”) uses cookies on the www.bothania.com website. By visiting House of Bothania.com, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

WHAT ARE COOKIES

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third-party to recognize you and make your next visit easier and more convenient to use. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

HOW HOUSE OF BOTHANIA USES COOKIES

When you use and access House of Bothania, we may place a number of cookies in your web browser.
 

We use cookies for the following purposes:

• To enable certain functions
• To provide analytics
• To store your preferences

Essential cookies: We may use cookies to remember information that changes the way the website behaves or looks.

Accounts-related cookies: We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the website behaves or looks, such as the “remember me” functionality.

Analytics cookies: We may use analytics cookies to track information on how the website is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the website to see how our users react to them.

Read more about Cookies here.

THIRD-PARTY COOKIES

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics, deliver advertisements on and through the website, and so on.

Google analytics

Google Analytics is a web analysis service provided by Google Inc. Our website uses Google Analytics to analyze the use of our website. We receive information about which pages are most visited, where the user comes from and at what times the pages are most visited. By using the information provided by Google Analytics, Bothania can make decisions about how users of the website can have a better user experience (website structure and content).

The information stored by Google Analytics is stored by Google.

 

Meta Pixel

Meta Pixel is a script that measures traffic across Meta´s interface and our website. We use the data collected by the pixel to deliver specially adapted content to those who visit our websites, and for marketing on Facebook and Instagram.
Read more about privacy on Meta here.

 

WHAT ARE YOUR CHOICES REGARDING COOKIES

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

WHERE CAN YOU FIND MORE INFORMATION ABOUT COOKIES

You can learn more about cookies and the following third-party websites:

• All About Cookies: http://www.allaboutcookies.org/

Last updated: November, 2022